IDEAL Networks has upgraded its LanXPLORER Pro online network troubleshooter – allowing users to diagnose Wi-Fi and cable problems.

The new troubleshooter, along with updated software and a new Wi-Fi testing accessory, supports both 2.4GHz and 5GHz frequencies.

Tim Widdershoven, Global Marketing Manager for IDEAL Networks, said: “With so many channels now using the 2.4GHz Wi-Fi frequency, many business users are finding that the speed of their network suffers. This means that companies are increasingly moving to 5GHz Wi-Fi to beat congestion and prevent performance from depreciating.

“To meet this demand, we have introduced a new Dual Band USB Wi-Fi Adapter for LanXPLORER Pro.”

When combined with the latest free software updates from IDEAL Networks, the new USB antenna offers enhanced functionality to support testing for both 2.4GHz and 5GHz Wi-Fi testing in accordance with the 802.11a/b/g/n/ac international test standard.

The software updates for LanXPLORER Pro have also improved Wi-Fi testing capabilities and accuracy by enabling the tester to display new RF parameters such as signal strength (dBm) and Signal to Noise ratio (SNR).  This makes the tester an effective, time-saving tool for Systems Integrators and IT Technicians that need to test all their devices have the Wi-Fi access they need.

The multi-function LanXPLORER Pro not only tests Wi-Fi, but also offers a wide range of network diagnosis capabilities, from testing the copper and fibre cable that serves the wireless access points, to troubleshooting problems in Ethernet devices that may be reducing network performance.

The latest free software includes an extended list of wiremap templates for common Ethernet cable types including Cat6A/7A/8 and non-Ethernet cable, such as Profinet 4, ISDN and Deutsche Bahn (German Rail system).  User-defined custom wiremap templates are also available for maximum versatility and accuracy when testing proprietary cabling systems.

Tim added: “Overall, the updated software and upgraded USB antenna provide a better user experience, alongside bug fixes.

“This ensures that all the testing and troubleshooting needed for Wi-Fi and network installations can be done with just one tester as simply and efficiently as possible.”

One particular time-saving feature available with LanXPLORER Pro is the IDEAL AnyWARE™ app.  Free to download, IDEAL AnyWARE allows Technicians and Systems Integrators to quickly and easily share the pass/fail result that has been generated with clients.  Detailed PDF and CSV reports can also be transferred to clients via the app or shared with colleagues off site to improve collaboration and productivity and reduce network downtime.

To download the free software updates for LanXPLORER Pro visit: www.idealnetworks.net/UK/EN/Support/Software.aspx.

The new Dual Band USB Wi-Fi Adapter can be purchased from local IDEAL Networks distributors: www.idealnetworks.net/UK/EN/Where-to-buy.aspx.

For more information on IDEAL Networks Wi-Fi testers and network troubleshooters, visit www.idealnetworks.net.